Can Health Care Information Technology Adapt?

 

 

Prepared for

 

Enterprise Strategy

Veterans Health Administration

Department of Veterans Affairs

810 Vermont St., N.W.

Washington, DC.  20420

 

 

Tom Munnecke

Science Applications International Corporation

10260 Campus Point Ct.

San Diego, Ca.  92121

(858) 756 4218

munnecket@saic.com

Version 1.0 Jan 30, 2002

 Available at http://www.munnecke.com/papers/D23.doc

 

Complexity, Information, and our Ways of Understanding. 2

How Adaptive Have Our Systems Been?. 4

Lessons Learned from Y2K Issue. 5

The Need for Adaptability. 5

The Transition to Genomics and Proteomics. 6

Transition from Biological to the Genetic Era of Medicine. 8

Science and Biological Medicine. 9

A Crude Look at the Whole. 12

Approaches for Adaptability. 14

Appendix B: L-Systems. 17

 


Complexity, Information, and our Ways of Understanding

Imagine a scientist trying to understand a symphony played by an orchestra.  The scientist might start by putting a microphone in the audience, recording the sound waves as they come from the orchestra.  These would be digitalized into bit streams to be analyzed by a computer to look for patterns.  When the first attempt failed, the scientist might increase the sensitivity of the microphone and increase the sampling rate, generating even more data.  When this attempt failed, the scientist might add 15 more microphones in different sampling positions, hoping to finally get enough data to understand the music.

If the scientist wandered up on stage, however, the score used by the conductor would be obvious. The notes of the symphony could be represented with kilobytes of information. The gigabytes of data collected by the array of microphones made it difficult to understand what was obvious and simply represented on the musical notation. 

The conductor’s score represented a language which was interpreted to become the symphony.  The technique of recording all the emanations of the instruments as discrete events and digital “snapshots” lead to an ever-increasing labyrinth of complexity.  More data created more complexity.  Having a musical language, however, creates a simpler way of representing what otherwise would be an enormously complex undertaking.

            Our current situation in health care can be likened to that scientist in the auditorium. We are already receiving an overwhelming array of data and information, and we know that with the advent of genetically based medicine this flow will increase dramatically, perhaps by orders of magnitude.  This information may be of a fundamentally different nature than what we are receiving today.  Our current models of understanding health and medicine may undergo fundamental revisions.

            Perhaps this new technology will appear gradually, merely being minor additions to the formulary and some additional lab tests.  Current physicians will be able to study papers and take some CME courses to understand it.  Perhaps some new specialties will arise within the existing framework of health care delivery.

            On the other hand, these changes may have far greater scope than is currently imagined.  Issues of privacy, politics, fear of the unknown, and media frenzies may swamp scientific evidence and clinical research.  New knowledge may emerge from the lab and be driven by direct to consumer marketing activities faster than our current knowledge system, to the extent that it exists, can assimilate them.

            Efforts to automate the medical record go back at least 30 years, yet there is no wide-spread success.  Clinical knowledge can take 17 years to disseminate for general use.  In today’s world of “Internet time” these numbers are amazingly long.  Medicine and our health care system stands on the brink of waves of rapid change, yet its information and knowledge infrastructure stands as one of the longest running failures in the information technology industry.

            Like our symphony scientists getting overwhelmed by the data generated by their array of microphones, medicine and health care are being overwhelmed by inappropriate information and knowledge structures.  Our way out of the exploding complexity we face is through smarter information structures, and perhaps wandering out of the audience to discover a higher level language – a “score” which simplifies our quest.

Waves of Accelerating Change

 

There is a huge gap between technology and our ability to apply it in health care, much of which reduces to our ability to handle information:

 

“Health care today is characterized by more to know, more to manage, more to watch, more to do, and more people involved in doing it than at any time in the nation’s history.  Our current methods of organizing and delivering care are unable to meet the expectations of patients and their families because the science and technologies involved in health care – the knowledge, skills, care interventions, devices, and drugs – have advanced more rapidly than our ability to deliver them safely, effectively, and efficiently.[1]

 

We can expect these technological changes to continue at an increasing rate from many different directions.  Technology in general is accelerating:

[We are approaching] the "perfect storm" of the converging exponentials of bio-X, nanotech, and information technologies/telecommunications. They will cause more change in less time than anything humankind has ever witnessed.[2]

Specific advances in proteomics will have dramatic effects on clinical systems:

The next technological leap will be the application of proteomic technologies to the bedsideThis will directly change clinical practice by affecting critical elements of care and management.  Outcomes may include early detection of disease using proteomic patterns of body fluid samples, diagnosis based on proteomic signatures as a complement to histopathology, individualized selection of therapeutic combinations that best target the entire disease-specific protein network, real-time assessment of therapeutic efficacy and toxicity, and rational modulation of therapy based on changes in the diseased protein network.[3]

Our understanding of interactions between drugs and genotype-specific activities will also trigger tremendous changes in health care:

Pharmacogenomics requires the integration and analysis of genomic, molecular, cellular, and clinical data, and thus offers a remarkable set of challenges to biomedical informatics. These include infrastructural challenges such as the creation of data models and data bases for storing this data, the integration of these data with external databases, the extraction of information from natural language text, and the protection of databases with sensitive information. There are also scientific challenge in creating tools to support gene expression analysis, three-dimensional structural analysis, and comparative genomic analysis.[4]

How Adaptive Have Our Systems Been?

Given these dramatic and accelerating forces on our health care system, it is instructive to look at how well the current system adapts to change.  Past history does not indicate a particularly adaptive response to even simple issues:

 

·        An average of 17 years is required for new knowledge generated by randomized controlled trials to be incorporated into clinical practice.[5] 

 

·        Changing our computer systems to deal with the Year 2000 (Y2K) problem cost the United States an estimated $100 billion and the federal government $8.5 billion.[6]  Yet the basic problem, changing a date field from 2 to 4 digits, was at core a simple programming problem.

 

·        The feedback loop between treatment and its effectiveness has not always worked well:

“By the time Moniz and Hess shared the Nobel Prize in 1949, [for inventing the frontal lobotomy] thousands of lobotomies were being performed every year.  Yet by the end of the 1950s, careful studies revealed what had somehow escaped the notice of many practicing physicians for two decades: the procedure severely damaged the mental and emotional lives of the men and women who underwent it.  “Lobotomized” became a popular synonym for “zombie,” and the number of lobotomies being performed dropped to near zero.”[7]

·            Despite 30 years of aggressive attempts to create an electronic medical record, this goal is still elusive.  For example, in 1991, the Institute of Medicine’s Committee on Improving the Patient Record set a goal of making the computer-based patient record a standard technology in health care by 2001.[8] Given the pressures of cost cutting, continuous changes in the industry, and increasingly complex issues relating to privacy, liability, bioterrorism, and genetic information security, it is likely that our ability to achieve this goal is diminishing, rather than increasing.  One reason for this continued failure is the brittleness of the technology we are attempting to use.  It is simply not adaptive enough for the task.  A Critical Time to Act

  •        

Lessons Learned from Y2K Issue

The calendar change to the new millennium triggered a Y2K problem of immense magnitude.  Some pPredictions ofed a global recession as computer systems, electronic funds transfers, and transportation systems shut down did not occur.  The fact that the world could bewas brought to the brink of such The global response to checking for errors for the change of century illustrates how brittle our software infrastructure is.  catastropheYet the Y2K problem was a relatively minor change to the system:s is remarkable due tofor the following reasonsissues:

1.            1.      The root problem was trivial – expanding a date field from two to four digits was something that could be accomplished by even the most inexperiencednovice programmers.  The problem was easily stated and recognized

2.            2.      We had perfect foreknowledge of the problem.  The fact that there would be a year 2000 was always known.  The arrival of Jan. 1, 2000 was not a surprise.

3.            3.      The problem was reversibleWith certain exceptions (for example, the safety of a factory control system), problems which may have been encountered during the changeover would have triggered delays in operation.  For example, Eeven if an airline reservation system failed, for example, service could be eventually restored and the system could returned to normal.

4.            It illustrated the network effect.  The problem did not only exist in isolated computer systems, but also in all of the interconnections between them.  Electronic funds transfer systems, for example, connected the world’s banking systems together, and a failure in a critical component could have cascaded into other systems.  What started out as isolated, enterprise-only applications had become globally connected.

 

Nevertheless, avoiding the this problemY2K problem cost the United States an estimated $100 billion and the federal government $8.5 billion to avoid the Y2K problem.

The Transition to Genomics and Proteomics

            The world is facingnow faces another mega-issue, based on our rapidly increasing understanding knowledge of DNAgenomicsAs w.  We are just beginning to unraveling the complex mysteries of the gene, .  O our understanding of genomics and proteomics could will have dramatic effects on our